Live Financial Foreign Exchange

PRIVATE CLIENTS

Private Clients

Do you make international currency payments?

Whether it is regular monthly payments, or a one off transaction like an overseas property purchase, you can be assured that we will deliver an easy, smooth and cost effective service.

A Piece of Heaven

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Overseas Property Purchase

Example

live@livefinancial.co.uk

A client was looking to purchase a property in Marbella, Spain, with an asking price of EUR320,000. Compared to the bank exchange rates Live Financial saved GBP4,799 on the purchase of the Euros. There were no transfer fees, the client only had to complete a simple GBP transfer, the Euros were sent directly to their solicitor, and the payment was completed on the same day.

Weddings,

University Fees,

Regular Payments

Through our partners, we offer simple payment solutions and competitive foreign exchanges rates to meet your needs.

We are here to help – if you have any questions, or for a free review, please don’t hesitate to get in touch.

Call 0203 510 0998, or email us.

Request a callback

Our Focus

Customer satisfaction is always our priority. All of our business is made from referrals.

We aim to keep our 100% satisfaction feedback.

All testimonials, case studies, reviews and opinions presented on our website are applicable only to those individuals named, may not be a representative experience of others and cannot be independently verified. Results will vary and we do not take responsibility for any testimonials, reviews and opinions as the information cannot be independently verified. Custom ers agree to proceed at their own risk .

When funds are posted to your account, in line with regulatory requirements, the regulated [payment/e-money] institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner [e-money/payment] institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our [e-money/payments partners] at a particular point in time, please do not hesitate to contact us.

- For clients based in the European Economic Area, payment services for Live Financial are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

- For clients based in the United States, payment services for Live Financial are provided by The Currency Cloud Inc. which operates in partnership with Community Federal Savings Bank (CFSB) to facilitate payments in all 50 states in the US. CFSB is registered with the Federal Deposit Insurance Corporation (FDIC Certificate# 57129). The Currency Cloud Inc is registered with FinCEN and authorised in 39 states to transmit money (MSB Registration Number: 31000206794359). Registered Office: 104 5th Avenue, 20th Floor, New York , NY 10011.

- For clients based in the United Kingdom and rest of the world, payment services for Live Financial are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

- Making a complaint - You can make a complaint by contacting your usual broker or you can email us at live@livefinancial.co.uk or call us at +44 (0)20 3510 0998. If they are unable to resolve your complaint it will be escalated to the relevant manager for investigation. We will start investigating your complaint as soon as possible and aim to resolve the matter as quickly as we can, keeping you regularly informed of our progress. In our final response, we will explain our assessment of the complaint to you, along with any remedial action or redress. We will also take measures to improve any systems or processes where necessary.