Live Financial Foreign Exchange

CLIENTS

Private & Corporate Clients

A Piece of Heaven

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Currency Exchange Specialist & International Payment Provider

live@livefinancial.co.uk

Our clients’ activities range from one-off transactions, including property purchases, to structured, long-term currency exchange solutions that facilitate significant international trade.

We are here to help – if you have any questions, or for a complimentary review, please don’t hesitate to get in touch.
Call 01279 797350 or email us

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“I've just used Live Financial Foreign Exchange to arrange to send some money out to our account in Portugal. it was all arranged swiftly and with no hassle at all and much better rates than we had previously been getting with our bank. Will defnitely use them in the future. Thanks again.”

Hannah A

“I can't recommend Live Financial Foreign Exchange enough! We recently purchased a property in Spain and Nick was so helpful, explained how the service works, got us a fantastic exchange rate and held our hands every step of the way. Great service, Thank you Nick and team..”

Norma J

"The team at Live Financial Foreign Exchange really helped me out when I needed some currency for my wedding this year in June! Gave a great service and a fantastic rate! I would highly recommend to anyone looking for good servuce and awesome rates!

Thanks again.”

Ben R

Our Focus

Customer satisfaction is always our priority. All of our business is made from referrals.

We aim to keep our 100% satisfaction feedback.

All testimonials, case studies, reviews and opinions presented on our website are applicable only to those individuals named, may not be a representative experience of others and cannot be independently verified. Results will vary and we do not take responsibility for any testimonials, reviews and opinions as the information cannot be independently verified. Custom ers agree to proceed at their own risk .

When funds are posted to your account, in line with regulatory requirements, the regulated [payment/e-money] institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner [e-money/payment] institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our [e-money/payments partners] at a particular point in time, please do not hesitate to contact us.

- For clients based in the European Economic Area, payment services for Live Financial are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

- For clients based in the United States, payment services for Live Financial are provided by The Currency Cloud Inc. which operates in partnership with Community Federal Savings Bank (CFSB) to facilitate payments in all 50 states in the US. CFSB is registered with the Federal Deposit Insurance Corporation (FDIC Certificate# 57129). The Currency Cloud Inc is registered with FinCEN and authorised in 39 states to transmit money (MSB Registration Number: 31000206794359). Registered Office: 104 5th Avenue, 20th Floor, New York , NY 10011.

- For clients based in the United Kingdom and rest of the world, payment services for Live Financial are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

- Making a complaint - You can make a complaint by contacting your usual broker or you can email us at live@livefinancial.co.uk or call us at +44 (0)20 3510 0998. If they are unable to resolve your complaint it will be escalated to the relevant manager for investigation. We will start investigating your complaint as soon as possible and aim to resolve the matter as quickly as we can, keeping you regularly informed of our progress. In our final response, we will explain our assessment of the complaint to you, along with any remedial action or redress. We will also take measures to improve any systems or processes where necessary.